The SaluteCX online dashboard is a customer experience management platform used to relay Video Mystery Shopping data to our clients and their relevant stakeholders. This dashboard is a live feed, updating every time you log in, with analytics scores presented against each of the metrics.
Why we offer it
Our customer experience management platform performs many important functions:
Why it is beneficial for your business
We have been in the customer experience game for a while. And over the years, we have observed that clients who spend time understanding and making use of their CX data derive the greatest successes. Our customer experience management platform reports on real-time events, providing you with an objective review of what is happening in-store at any given time. The insights gained allow you to develop staff development programmes and strategies to improve upon customer service.