As we all know, when it comes to business, time is of the essence. Retail standards auditing is a necessary process (especially for improving customer
At SaluteCX, improving customer experience in retail environments is our bread and butter. But each case is different – a unique business with a unique
“The probability of selling to an existing customer is 60 – 70%. The probability of selling to a new prospect is 5 – 20%.” –
When formulating a customer experience strategy, it is important to consider your business’ touchpoints. The way you serve and interact with customers influences their perception
In order to achieve a seamless customer experience, one needs to consider the larger business model. (Discover SaluteCX – customer experience experts.) But first, let’s
2020 brought new challenges into our world. In a time of much uncertainty, one thing is for sure – change has become the new constant. Lockdown